Methodist Says, “Trust Us.” But the First Thing They Did Was Deny Everything.

By Reasa

When our son Nicholas nearly died from septic shock following a visit to Methodist Southlake Medical Center, we expected at least a conversation. An acknowledgment. Maybe even accountability.

Instead, the very first thing Methodist did was deny.

They denied anything went wrong.

They denied that their staff failed to follow protocols.

They denied that the doctor involved, Dr. Teresa Proietti, even worked for them.

In their legal filing, Methodist wrote that they are “not responsible” for her actions, that she is not their employee or agent, and that they bear no legal responsibility for what happened to our child.

But that’s not what they tell the public.

“Our Doctors.” “Our Commitment.” But Not Our Responsibility?

Visit Methodist Southlake’s website and you’ll see phrases like:

“Committed to Our Community. Committed to Your Care.”

“Our Doctors. Our Purpose.”

“Trust Methodist.”

They market themselves as a fully integrated medical team, yet when something goes wrong, they claim the doctors are just “contractors” with no real connection to the hospital.

They claim Dr. Proietti doesn’t work for them, yet she was the attending on December 23, 2023, and still listed to have privileges there.

They imply pediatric expertise through advertisements, website language, and even a dedicated “Pediatrics” page, but quietly backpedal when something happens to a child.

This is not just misleading—it’s bait and switch healthcare, in my opinion.

The Peer Review That Contradicts Their Denial

Methodist claimed in their October 2024 court answer that our allegations were vague, unfounded, and that they “generally deny” all claims.

But what they didn’t mention is that CMS—the Centers for Medicare & Medicaid Services—found a violation. Their own internal peer review showed the truth:

Nicholas was not properly evaluated, his unstable vitals were ignored, and the hospital failed to meet emergency care standards.

The CMS report specifically cited that we were never told about our son’s abnormal labs, and that Methodist violated federal EMTALA law, which requires stabilization of emergency conditions before discharge.

That’s not just medical error. That’s federal law.

And yet, in court, Methodist pretended it never happened. Yet, they still say "Trust Methodist".

Why This Matters to Every Family

Hospitals want you to trust them. Methodist’s branding depends on it.

But when that trust is violated, they hide behind legal disclaimers and deny any connection to the very doctors they promote.

If a parent had done what Dr. Proietti did—ignored warning signs, failed to act—we could be facing criminal charges.

But when a hospital does it? They file a 20-page denial and claim they’re not responsible.

So We Ask:

• Why does the hospital say “Our Doctors” in marketing, but disown them in court?

• Why is Methodist telling families to “Trust Us” while doing everything possible to avoid accountability?

  
  

Families deserve better than a hospital that says one thing publicly and another in court.

We trusted Methodist.

We trusted their name.

We trusted their “community commitment.”

They broke that trust. And then they denied it ever existed.